
Operations pilot uses AI to monitor and classify activity across industrial conveyor belt systems in factories and recycling facilities.
Through operational data, the AI detects patterns and categorizes facility activity into different operational states:
Normal production activity
Planned breaks
Maintenance periods
Downtime events
Unexpected interruptions
This information is used to generate operational reports and help teams understand productivity, performance, and inefficiencies across facilities.
However, the AI depends on accurate manual schedule input from operations managers.
Shift schedules, breaks, maintenance windows, and operational changes need to be manually configured so the system can correctly understand why a facility appears inactive.
Without this information:
planned breaks may be interpreted as downtime
reports become inaccurate
operational insights lose trust and reliability
teams make decisions using incorrect data
The challenge was to design an experience that allows managers to create, manage and modify operational schedules efficiently while supporting both long-term planning and real-time changes.
Constraints & Approach
Timeframe
2 Days
Research
Limited with fixed
user stories
Persona
Operations Managers
Understand
Stucture
Prioritize
Design
Validate
Insights
Schedules are repetitive but exceptions are frequent
Users need to react quickly to unexpected events
Operational accuracy directly affects in AI reporting
Problem
Users need to manage past, present and future tasks differently.
Decision
Split experience into different time instances
Different mental models require different workflows.
Problem
Schedules repeat frequently
Decision
Introduce reusable templates
Reduce repetitive input and speed up planning
Problem
Live operational changes happen constantly
Decision
Create quick operational actions
Reduce navigation and support fast reactions
Before commiting to design any screens, I stablished Jobs to be done and designed User Flows for each one of them.



I focused my design in
Low visual fatigue
High readability
Functional hierarchy
Reusable components
The challenge highlighted that effective product design is not about finding the perfect solution, but about making the best possible decisions even when time and information are limited.
Usability tests with ROMs
Validate assumptions
Iterate based on usage patterns
Define success metrics
Template adoption
Frequency of quick actions
Retroactive editing behavior
Dashboard scan efficiency

